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tool-selection
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Heuristic Architect AI around principles, not vendors Tools will keep changing; architectures tied to a specific vendor ecosystem age poorly and limit the organisation's ability to adopt what comes next. Heuristic Declining AI engineering commits you to content discipline The argument for deferring a custom AI build — pipeline, integration, evaluation harness — because content quality is the real leverage point only holds while someone is actively doing the content work; declining the engineering is a commitment to the discipline, not a free deferral. Heuristic Start with knowledge management, not tools Audit and structure what the organisation knows before selecting AI tools; the limits of AI output are set by the limits of its input context. Pattern Retrieval middleware is being absorbed into platforms at mid-tier scale The middleware layer that vendors and consultants propose to build around frontier models — retrieval pipelines, evaluation harnesses, observability — is being absorbed into the platforms themselves at mid-tier scale; work commissioned to build it now is liable to be stranded by the vendor's own roadmap within an acceptable timeframe.