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Most organisations approaching AI adoption start with the wrong questions. They ask which models to use, which processes to automate,...

Have you been underwhelmed by AI in your business? Perhaps your AI systems produce responses that sound impressive but miss the mark....

AI meeting assistants like Granola.ai present a clear trade-off that organisations need to understand. The productivity benefits are...

Most organisations have them: carefully crafted statements of Purpose, Vision and Values (PVV), often born from expensive offsites and...

The irony is evident to senior leaders everywhere: the AI-driven future is rushing upon us like a proverbial freight train, yet few of us...

Clients often ask me, "Where do I start with AI?" Many have experimented or run pilots, only to find the results underwhelming. Despite...

A few recent experiences have me wondering if we’re on an unexpectedly rapid path towards a profound shift in how we interact with...

While helping organisations implement AI systems we've encountered numerous obstacles. Technical challenges, budget constraints, and data...

As businesses increasingly turn to artificial intelligence to enhance efficiency, decision-making, and customer experiences, they often...

In an age where advanced AI tools can crunch data, generate insights, and even offer strategic advice at minimal cost...

Background I recently undertook a high-stakes project for a small Australian regional bank: managing the selection of a new core banking...

Rapid growth is exhilarating but often chaotic. For a civil engineering and construction firm undergoing rapid expansion, effectively...